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Website Privacy Policy

DATA CONTROLLER
The company responsible for processing your data according to this Privacy Policy is:

DEXTER OPTIONS, S.L
NIF: B67155929
Address: C/ Roger de Llúria, 108 – 5-E 08037 Barcelona (Barcelona)
E-mail address: administracion@goaorganics.es
Website: www.goaorganics.es
Telephone no.: 672 48 22 40
Registered in the Companies’ Register of Barcelona, Volume 46272, folio 62, Sheet B514853

At DEXTER OPTIONS, S.L, we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the data protection laws.

The purpose of this privacy policy is to regulate all the aspects relating to the processing of data of the different users browsing the website or providing their personal details on the different forms to be found on it.

Personal Data
Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email, telephone number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily provides us through any of the social networks, of which the User is registered. In this case, the privacy settings will depend on both the configuration that the User established as well as the terms and conditions of the social network itself.

When a user visits the website, this does not mean that he/she has to provide any information about his/her personal data. However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Purpose, duration and legitimation of the processing:
We will process the data provided to us by the user for the following purposes:

  • To deal with the user’s application or request made using the contact form on the website. We collect and process the user’s personal data to enable us to process and manage his/her application, query or any request made using said form. We will keep these data for the time necessary to comply with the request and for the time established by law, with a minimum duration of 3 years.

The basis for legitimation of the data processing will be the consent granted by the user when checking the box for acceptance of our privacy policy before sending the request. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.

  • To deal with and manage the purchase made by the user using the purchase form on the website. We collect and process the user’s personal data to enable us to process the order and subsequent payment for the products and services offered on the website. We will keep these data for the duration of the contractual relationship between the parties and for the time established by law for compliance with the tax obligations.

The basis for legitimation of the data processing will be the performance of a contract of sale to which the data subject is a party. If the user does not provide his/her personal data, it will not be possible to manage his/her purchase and the requested service cannot be provided.

  • To send circulars and newsletters about DEXTER OPTIONS, S.L products. When we have the user’s consent, we collect and process his/her personal data to send him/her information about our products and services. We will keep these data for as long as the user does not revoke his/her consent to them being processed, for the time established by law and for a minimum duration of 3 years.

The basis for legitimation of the data processing will be the consent granted by the user when checking the box for acceptance of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.

  • To improve the user experience when browsing the website. We will keep these data for as long as the user does not revoke his/her consent to them being processed by deleting the cookies, for the time established by law and for a minimum duration of 3 years.

The legitimate basis for improving website browsing is the consent given by the user when accepting the cookies. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.

  • To manage our social networks and send users information about our activities and products. We will keep these data for as long as the user does not revoke his/her consent to them being processed, for the time established by law and for a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending users our activities and new features is the consent we are given to do so. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.

Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation, or to those service providers associated with the Controller which act as data processors.

Data will not be transferred internationally; if, at any time, this might be required, the user will be informed so that his/her consent can be obtained.

Updating of data
In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not done, we cannot be liable for the veracity of the data.

The user guarantees that the personal data provided are true, and guarantees that all the information provided corresponds to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.

Third Party Data
If the user provides third party data for any purpose to DEXTER OPTIONS, S.L, he/she guarantees that he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to communicate them, and that the information provided is accurate and true.

Compulsory nature of the information requested
All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or does not check the privacy policy box, the information will not be sent.

Rights of data subjects:
You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the personal data being processed. You have the right to update them and request that any inaccurate data be corrected, or request removal of the data when they are not necessary for the purposes for which they were collected. You may request a restriction in the processing of your data and object to them being processed by revoking your consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us C/ Roger de Llúria, 108 5-E – 08037 Barcelona (Barcelona). Email: administracion@goaorganics.es

If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data Protection Agency www.aepd.es

Processing of the data of Minors
Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at least 14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition, parents or tutors may in any event write to DEXTER OPTIONS, S.L to block any access account created by minors in their charge who have registered by falsifying their identity.

Social Networks
The object of social tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination of the activities that take place in our organization. These social tools store personal data in the servers of the corresponding services and are governed by their own privacy policy. It is recommended to review and read the conditions of use and the privacy policy of the social network at the time of registration, taking into account the different configuration´s possibilities regarding the privacy of the user’s profile in the social network. In addition, the Controller reserves the right to erase from its social networks any published information by third-parties that trespasses the legality, encourages to infringe it or contains messages that infringe upon human dignity or institutions. Likewise, the Controller reserves the right to block or report the author´s profile of such content.

Cookies:
A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies allow the website, amongst other things, to store and recover information on the browsing habits of the user or of his/her computer and, depending on the information they contain and the way in which you use your computer, they may be used for user recognition.

The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser program. You can obtain more information by reading our Cookies Policy.

Cookies policy

The purpose of this cookies policy is to provide clear and precise information about the cookies used on our website.

We use own and third-party cookies to improve our services, customise our website, make it easier for our users to browse, offer an improved experience when using the website, identify problems and thereby improve the website, carry out measurements and usage statistics and show you advertising related to your preferences by analysing use of the website.

We inform you that we can use cookies on your device provided you have given your consent, except in those cases where the cookies are necessary to browse our website. If you give your consent, we will be able to use cookies that will allow us to gather more information about your preferences and customise our website according to your individual interests. 

WHAT ARE COOKIES?

Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and recover information about website visitors, and also to ensure correct functioning of the website.

TYPES OF COOKIES

Types of cookies depending on the organisation managing them: 

  • Own cookies: these cookies are sent to the user’s terminal from a computer or domain managed by the owner of the website from which the service requested by the user is provided.
  • Third-party cookies: these cookies are sent to the user’s terminal from a computer or domain not managed by the owner of the website from which the service requested by the user is provided, but by another organisation that processes the data obtained through the cookies. In addition, if the cookies are installed from a computer or domain managed by the Website owner but the information collected by them is managed by a third party, they will also be considered third-party cookies.

Types of cookies according to their purpose: 

  • Technical cookies: these are cookies that allow the user to browse a website, platform or application and to use the different options or services thereon, including those that the editor uses to allow management and operation of the website and enable its functions and services. These include, for example, monitoring traffic and data communication, identifying the session, accessing restricted access areas, remembering the component elements of an order, carrying out the order purchase process, managing the payment, monitoring any fraud associated with the security of the service, dealing with an application for registration or participation in an event, counting the number of visits for the purposes of invoicing licences for the software with which the service operates (website, platform or application), using security elements during browsing, storing content for the dissemination of videos or sound, enabling dynamic content (for example, animation to load a text or an image) or sharing content on social networks.This category also includes, because of their technical nature, those cookies that allow management, as efficiently as possible, of any advertising spaces that, as one more element of design or “layout” of the service offered to the user, the editor has included on a website, application or platform based on criteria such as the content edited, without compiling information about the users for other purposes, such as customising this advertising content or other content.
  • Preference or customisation cookies: these cookies are used to remember information so that the user can access the service with certain characteristics that differentiate his/her experience from that of other users such as, for example, the language, the number of results displayed when the user performs a search, the appearance or content of the service depending on the type of browser used by the user to access the service or the region from which he/she accesses the service, etc. 
  • Analytics or performance cookies: these cookies allow the person or entity responsible for them to monitor and analyse the behaviour of users of the websites with which they are associated, including quantifying the impacts of adverts. The information collected by this type of cookies is used to measure activity on the website, application or platform, in order to introduce improvements according to the analysis of the users’ data usage.
  • Behavioural advertising cookies: these allow us to manage, as efficiently as possible, the advertising spaces on the website. These cookies store information on user behaviour obtained through continuous observation of his/her browsing habits, allowing us to develop a specific profile to show advertising adapted to that profile. 
  • Geolocation cookies: these are used to find a user’s location when he/she requests a service. This cookies is anonymous and is used, for example, to offer you relevant information depending on the country where you are located.

Types of cookies according to the length of time they remain active: 

  • Session cookies: these cookies are designed to collect and store data when the user accesses a website. They are generally used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion (for example, a list of products bought) and disappear when the user logs off or ends the session.
  • Persistent cookies: with these cookies, the data continue to be stored in the terminal and may be accessed and processed for a period defined by the person/entity responsible for the cookie, which may range from a few minutes to several years.

COOKIES USED ON OUR WEBSITE

Nombre Tipo Titular Duración Finalidad
woocommerce_cart_hash Técnica Woocommerce Sesión Se utiliza para gestionar los cambios del contenido de tu carrito de compra
woocommerce_items_in_cart Técnica Woocommerce Sesión Se utiliza para gestionar los cambios del contenido de tu carrito de compra
wp_woocommerce_session_[hash] Técnica WordPress Sesión Contiene un código único para cada usuario que permite cargar la información del carrito desde la base de datos.
wordpress_logged_in_[hash] Técnica WordPress Sesión Después del loggin, WordPress activa la cookie wordpress_logged_in_, cuya función es indicar cuando se ha conectado y quién es, siendo utilizado por la interfaz de WordPress.
wordpress_sec_[hash] Técnica WordPress Sesión Se utiliza como clave para controlar el acceso de un usuario al servicio de WordPress. Cookie de sesión.
viewed_cookie_policy Técnica WordPress 7 dias Cookies de uso interno necesaria para el funcionamiento de la visualización de la política de cookies de la web.
tk_ai Técnica jetpack Sesión Almacena un ID anónimo generado de manera aleatoria. Este solamente se utiliza dentro del ámbito de la administración y se utiliza para el seguimiento de análisis generales.
wordpress_test_cookie Técnica WordPress Sesión Esta cookie se usa para que el gestor de contenidos WordPress compruebe si el navegador tiene las cookies activadas.
__utma Analítica Google analytics 7 dias Se usa para distinguir usuarios y sesiones. La cookie se crea cuando se ejecuta la biblioteca de JavaScript y no hay ninguna cookie __utma. La cookie se actualiza cada vez que se envían datos a Google Analytics.
__utmb Analítica Google analytics 30 minutos Se usa para determinar nuevas sesiones o visitas. La cookie se crea cuando se ejecuta la biblioteca de JavaScript y no hay ninguna cookie __utmb. La cookie se actualiza cada vez que se envían datos a Google Analytics.
__utmc Analítica Google analytics Sesión No se usa en ga.js. Se configura para interactuar con urchin.js. Anteriormente, esta cookie actuaba junto con la cookie __utmb para determinar si el usuario estaba en una nueva sesión o visita.
__utmv Analítica Google analytics 7 dias Se usa para almacenar datos de variables personalizadas a nivel de visitante. Esta cookie se crea cuando un programador usa el método _setCustomVar con una variable personalizada a nivel de visitante. También se usaba para el método _setVar, que ya no está disponible. La cookie se actualiza cada vez que se envían datos a Google Analytics.
__utmz Analítica Google analytics 7 dias Almacena la fuente de tráfico o la campaña que explica cómo ha llegado el usuario al sitio web. La cookie se crea cuando se ejecuta la biblioteca de JavaScript y se actualiza cada vez que se envían datos a Google Analytics.

 

DISABLED IN BROWSERS?

The user can, at any time, allow, block or delete the cookies installed on his/her device by changing the settings on the browser installed on his/her computer:

  • Chrome Chrome Settings -> Advanced -> Privacy -> Content settings. For more information, consult Google support or your browser Help.
  • Explorer Explorer tools -> Internet options -> Privacy -> Settings
    For more information, consult Microsoft support or your browser Help.
  • Firefox Firefox: Tools – > Options -> Privacy -> History -> Customised Settings
    For more information, consult Mozilla support or your browser Help.
  • Safari Safari Preferences -> Security
    For more information, consult Apple support or your browser Help

If you deactivate the cookies, it will not prevent you from browsing the website, but the use of some services may be limited and, consequently, your browsing experience may be less satisfactory.

WITHDRAWING CONSENT

The user may withdraw his/her consent relating to the Cookies Policy at any time, and may delete the cookies stored on his/her device by adjusting his/her internet browser settings, as described above, and also by accessing our settings panel:

COOKIE SETTINGS

This Cookies Policy may be modified when required by the legislation in force at any time or when there is a change in the type of cookies used on the website. For this reason, we recommend that you review this policy every time you access our website, so that you are appropriately informed of how and why we use cookies.

Config cookies

Privacy policy social networks

1.Information on the controller for processing of the data housed on the official website of DEXTER OPTIONS, S.L on the social network

In compliance with the duty of information set out in Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law (ES) 3/2018, of 5 December (LOPDGDD), DEXTER OPTIONS, S.L, hereinafter the Controller, wishes to inform users of this social network of its policy regarding the processing and protection of the personal data of those persons who voluntarily access and use the official website of THE CONTROLLER therein. When users access and use this official website of THE CONTROLLER, it supposes that they explicitly accept this privacy policy and provide their consent for the processing of their personal data as provided for therein.

2.Data of minors and the legally incapacitated

Access to, and registration on this social network is prohibited for those younger than fourteen (14) years of age. Similarly, those under the age of fourteen (14) are also prohibited from accessing and using the CONTROLLER’s official website therein. If the user is legally incapacitated, the CONTROLLER hereby informs him/her that the agreed assistance of his/her parent or legal guardian, or his/her legal representative, is necessary for access to and use of this official website of the CONTROLLER. The CONTROLLER shall be explicitly exempted from any liability that might arise from the use of its official website by minors and the legally incapacitated, with said liability resting with his/her legal representatives in each case.

3.Identification of the file controller’s business purpose

The user is informed that the CONTROLLER, with registered office in C/ Roger de Llúria, 82 – 08009 Barcelona (Barcelona), is the controller for the files and processing by means of which the user’s personal data are collected and stored as a result of said user registering with and using the CONTROLLER’s official website, on this social network, without prejudice to the processing for which the owner of the social network in which our website is found is responsible.

4.Purposes for which the personal data, information and consent are collected

The personal data provided voluntarily by the user to the CONTROLLER, through its official website, will form part of data processing for which the CONTROLLER is responsible. The purpose of said processing is to offer the user information about the CONTROLLER, by e-mail, fax, SMS, MMS, social communities, or any other electronic or physical medium, present or future, which makes it possible to send commercial communications and newsletters to subscribed users, exchange information with the CONTROLLER and other users, and establish communication with third parties.

From the moment the user uses this official website, he/she provides his/her free, unequivocal, specific, informed and explicit consent for the processing of his/her personal data by the CONTROLLER, for the correct provision of said services in accordance with the terms of this policy.

The user is free to use the CONTROLLER’s official website, on this social network and, consequently, if the user does not agree with the processing of his/her data for said purposes, he/she must not use it or provide his/her personal data.

 

 

The user can use this, the CONTROLLER’s official website, to share texts, photos, videos and other types of information and/or content, which will be subject both to this policy and to the Standards and Conditions that apply to the Platform. The user shall be responsible for ensuring that all the content he/she publishes complies with the current legislation, this policy and the Platform Standards.

The user may only publish on this official CONTROLLER website personal data, photographs and information or other content for which he/she is the owner or proprietor or for which he/she has obtained the authorisation of third parties.

The CONTROLLER shall have the right to delete from this official website – unilaterally and with no prior communication or user authorisation – any content published by the user when he/she infringes or breaches the current legislation, the standards set out in this policy and the Platform Standards.

 

 

5.Identification of the recipients to whom the CONTROLLER is intending to transfer or communicate data

The user is informed that any information and content published on the CONTROLLER’s official website on the social network may be seen by all other users of the official website and the social network platform. Consequently, all the information and content published by the user on the CONTROLLER’s official website on this social network will be communicated to the other users by the very nature of the service.

The CONTROLLER only intends to transfer or communicate data to courts, tribunals, public administrations and competent authorities of an administrative nature that it is required to do by the current legislation.

6.Other third-party service providers

The CONTROLLER informs the user that this company is only the controller for, and guarantees the confidentiality, security and processing of the data under this policy for those user data of a personal nature that it collects via this official website on this social network; it cannot assume liability of any kind for subsequent processing and use of the personal data that might be carried out either by the owner of the social network or third-party information society service providers that might access said data through the provision of their services or the exercise of their activity, third parties establishing hyperlinks to the social network, or those controllers to whom the CONTROLLER refers users signed up to this official website via hyperlinks.

7.Quality of the data

The CONTROLLER informs users that, unless there is a legally constituted representation, no user may use the identity of another person and communicate his/her personal data; users must bear in mind at all times that they may only provide personal data corresponding to their own identity, and which must be appropriate, relevant, current, accurate and true. In any event, users must respect the privacy of third parties, whether or not the latter are users of the social network or of the CONTROLLER’s official website, on said social network.

8.Rights assisting the Data Subject:

  • Right to withdraw consent at any time
  • Right of access, rectification, portability and erasure of your data and the right to restrict and object to them being processed.
  • Right to lodge a complaint with the Supervisory Authority (agpd.es) if you consider that the processing does not comply with the current legislation. 

9.Other information of interest

The CONTROLLER may modify and/or replace this policy at any time; said policy may, depending on the case, replace, complete and/or modify the one currently published here. For this reason, users must access the policies periodically in order to stay up to date.

Users may contact the CONTROLLER using the social network’s internal messaging service, or by using the following contact addresses and details:

DEXTER OPTIONS, S.L
administracion@goaorganics.es

Users may also consult the standards and policies published by the owner of the social network for use thereof.